Ashdown Medway Association Trust
Charity licensing and virtualisation
Established in 1998 and based in Rochester, Impreza is a Microsoft Certified Partner supporting over 1,500 users across various sectors in the South East and London.
We believe in putting people at the centre of everything we do. Our engineers are chosen for their customer service skills, as well as their passion for IT. And most have been with us a long time, which means they have well established relationships and a good understanding of our clients’ business.
Our clients rely on us to support their business, protect their data and enable them to operate reliably. As well as reactive IT support and helpdesk, we help local businesses and charities be more productive, decrease risks and costs through improved technology and proactive management.
With our quick and efficient process, switching your IT support provider couldn’t be easier. We regularly switch businesses so you can rest assured that we know how to make the process as straight forward and as stress-free as possible.
This was obviously a big move for us which with the assistance of all at Impreza went very smoothly. The hardware changeover involved a minimum of downtime with everything back up and operating within a day. This was without doubt due to the pre-installation work that Impreza carried out.
The challenges over the next few months will be ensuring that all users are happy operating the new software and gradually improving their experience with the additional features that are now available to us within Office 365 assisted as usual with the support of Impreza.
Firstly, can I just say that the staff we have dealt with so far on the support side since transferring to Impreza have been really helpful and efficient. They seem to know “their stuff” and nothing is an issue for them. Really refreshing considering what we have been experiencing for the past 12 months or so.
In summary, I cannot fault Impreza especially with our rapid growth and would not hesitate in recommending them to any company.
Our Office 365 trial period ended today so we’re now fully up and running with Microsoft. I also believe that most of the initial installation and transfer issues are well and truly sorted so many thanks to your team and their patience!
Since working with Impreza we at AMAT have found all its operatives to be knowledgeable, friendly and responsive. Impreza is not only aware and responsive to the IT needs of our service but also the needs of our service as a charity. Great team, great service.
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