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Client:
KMS Cleaning Services
Location:
Medway, Kent
Sector:
Cleaning/Security
Project type:
IT Support
Tech used:
Microsoft Small Business Server 2008
Our Client Says...
Leigh Bridges, Office Manager at KMS Group says; "Having grown as a Company over a fairly short period of time, we were finding that we had 'outgrown' our previous provider of IT support and looked into finding a more sizeable company more equipped to deal with our daily needs. Impreza have been the solution to these problems, always providing a reactive and responsive service. Following from an initial thorough audit, we were provided with a prioritised list of action points to improve our IT Solutions along with a number of recommendations which were of a cost saving benefit to the Company. Impreza continue to provide us with an excellent service and a speedy response time to our requests. We have found all technicians friendly and helpful and look forward to a long business relationship with Impreza."
The Problem

KMS Group are a commercial cleaning and security provider based in Medway. They approached Impreza at the end of 2010 to review their current IT infrastructure and make any recommendations for the future. The company had experienced steady growth and wanted to be sure they were in a position with their IT for this to continue.

The Solution

After carrying out an initial audit, we set to work resolving any known issues affecting users in the office. We also found that many people were having problems with remote access which was resolved quickly, some users were also experiencing problems receiving emails on their iPhones which we resolved for them during the initial audit.

At Impreza we pride ourselves on the fact that we are confident in our abilities to be able to provide quick response to issues and quality resolutions. We are like a dog with a bone and will not rest until we have resolved our clients issues with a long term solution.

We'd love to get together to discuss how we can help. Call us today to get the ball rolling. 01634 299800